2:01 - How consulting makes you a better entrepreneur
7:27 - Spending your sabbatical in Rheinfeld
31:18 - Staying healthy as a founder
42:18 - Complex and non-complex system
47:35 - Getting acquired by Zoom Info
Roy Raanani is the co-founder, former CEO and current president of Chorus.ai, a B2B SaaS platform that helps sales teams improve the quality of their conversations and sales processes by analyzing how top performers engage with customers in calls and video meetings. He holds a BA in Engineering Science from UoT and an MBA from Stanford, and previously worked for companies like Bain & Company and Innovation Endeavors.
After quitting his consultancy job and spending a sabbatical in Rheinfeld thinking about business ideas, Roy developed an interest in undervalued data sets in business, specifically conversations – he wanted to use machine learning to discover what makes a conversation end badly and what makes it end well. He founded Chorus.ai in 2015 and has since grown it to millions in revenue and over 100 employees, and raised over $65M in capital from Emergence Capital, Redpoint and Georgian Partners.
But the sailing wasn’t always this smooth. Thinking back to when they were first building the product, Roy recounts an interesting cycle he observed:
In conclusion, so long as you don’t run out of hope or cash, perseverance will get you to product-market fit.
In Chorus.ai’s case, it also got them to a tradesale. They were acquired by Zoom Info in 2021 for $575M and have since seen their yearly growth rate double from 100% to 200%.
"A lot of investors are too comfortable giving entrepreneurs advice having never been in their shoes."
"We’re always focused on older, experienced people, but I think it’s just as important to get to know the amazing people that are maybe a couple years behind you."
If you would like to listen to more conversations with expats living in Switzerland, check out our episode with Ross Mason.
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